1.1 EXIN Cloud Computing examination and certification
1.2 Main learning goals
1.3 Copyright statement
1.4 Course schedule
2 The principles of Cloud computing
2.1 The concept of Cloud computing
2.1.1 Definitions
2.1.2 Five main Characteristics of Cloud computing
2.1.3 The four deployment models of Cloud computing
2.1.4 Cloud computing service models
2.1.5 Q&A - Service model characteristics
2.2 The evolution toward Cloud computing
2.2.1 The historic timeline for Cloud computing
2.2.2 The role of the Internet
2.2.3 Virtualization
2.2.4 Managed services in the Cloud
2.2.5 Q&A - The evolution toward Cloud computing
2.3 Cloud computing architectures
2.3.1 Multipurpose Architecture
2.3.2 Service oriented architectures
2.3.3 Q&A - Service oriented architectures
2.4 Drivers and limitations of Cloud computing
2.4.1 What drives you to the Cloud?
2.4.2 Drivers and limitations
2.4.3 Plusses and minusses of a SLA
2.4.4 Q&A - Drivers and limitations
2.5 Test Questions
3 Implementing and Managing Cloud computing
3.1 How to build a Local Cloud environment
3.1.1 Why own a local Cloud environment?
3.1.2 Main Components and their (inter) connection(s)
3.1.3 Virtual Private Network (VPN) access
3.1.4 Risks of connecting a local Cloud environment to the public Internet
3.1.5 Data Protection and Partitioning
3.1.6 Q&A - Implementing and managing
3.2 The principles of managing Cloud services
3.2.1 IT Service management in a Cloud environment
3.2.2 IT Governance
3.2.3 Managing service levels using ISO/IEC 20000:2011
3.2.4 Q&A - Local Cloud environment
3.3 Test Questions
4 Using the Cloud
4.1 Accessing the Cloud
4.1.1 Accessing Web applications through a Web Browser
4.1.2 Cloud Web Access Architecture
4.1.3 The use of a thin Client
4.1.4 Web applications
4.1.5 The use of Mobile Devices in accessing the Cloud
4.1.6 Q&A - Cloud applications
4.2 How can Cloud Computing be used for business processes
4.2.1 The impact of Cloud Computing on primary business processes
4.2.2 The role of standard applications in collaboration
4.2.3 Q&A - Collaboration transformed by the Cloud
4.3 How can Service Providers use the Cloud
4.3.1 Impact on the Relationship between vendor and customer
4.3.2 Benefits and Risks of providing Cloud based Services
4.3.3 Q&A – SWOT analysis Cloud providers
4.4 Test Questions
5 Security and compliance
5.1 Understanding the security risks of Cloud computing and mitigating measures
5.1.1 Cloud computing risks and mitigating measures
5.1.2 Q&A - Risks and mitigating measures
5.2 How to manage identity and privacy in the Cloud
5.2.1 Triple-A authentication
5.2.2 Personal Identifiable Information (PII)
5.2.3 International Privacy/Compliance
5.2.4 Summary of Safeguards and measures
5.2.5 Q&A - Personal Identifiable Information
5.3 Test Questions
6 Evaluation of Cloud computing
6.1 The business case
6.1.1 Business drivers for Cloud computing
6.1.2 Main operational and staffing benefits of Cloud computing
6.1.3 Q&A - The Business case
6.2 Evaluation of implementations
6.2.1 The evaluation of performance factors, management requirements and satisfaction factors
6.2.2 Evaluating Cloud Implementations
6.2.3 Q&A - Evaluation of implementations
6.3 Test Questions
7 Exam information and exam training
7.1 Crossword
7.2 Sample Exam
7.3 References, Literature and Articles
8 Course evaluation
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